Your order is our main concern, from preparation to delivery with the greatest security.

As soon as we receive your order, we start preparing it. You can check in your customer area when the process is complete. After this, you will receive a message or e-mail from our carrier with the delivery date information.

The estimated delivery period is 3-5 working days, after shipment.

The shipping costs are applied according to the country of destination. For purchases over € 60, White Deer offers the total shipping costs, only for Portugal and Spain (other countries in the European Union, USA, Canada pay the tax, depending on the destination).

The estimated delivery deadlines may change whenever there is a shipment to the countries outside the European Zone. Or even, in special periods such as: Black Friday, Christmas, promotions, or other dates when sales volumes are more pronounced.