Preface

In accordance with the provisions of DL nº 24/2014, of 14 February and Law nº 94/96, of 31 July, this document establishes the terms and conditions to be observed when using the website www.whitedeer.pt, as well as in the process of purchasing the products sold there, made available to its users.

Therefore, users of the site should carefully read the terms and conditions as well as the privacy policy, prior to its use, since when using the site or placing an order, users are accepting these conditions.

In case of disagreement, users should not use the website www.whitedeer.pt.

These conditions may be changed, freely, and without prior notice, in order to adapt them to the applicable legislation. As such, it is the users’ responsibility to periodically read the Privacy Policy and the Terms and Conditions, as the provisions on the date of use of the website and the signing of the contract (as defined herein) will apply.

These general conditions of sale are agreed between Maria Maia Unipessoal LDA, headquartered at Rua da Alegria 25, 4490-494 Póvoa de Varzim, with the NIF 516 247 298, and any user who wishes to make a purchase through the website www.whitedeer.pt.

 

1 – Order

1st – The user may place the order through the website www.whitedeer.pt, filling in, for this purpose, all the mandatory fields and providing their personal data. By doing so, the user expresses his full and complete acceptance of the general conditions of sale, prices and characteristics of the products included in the order. All orders are subject to acceptance by Maria Maia Unipessoal LDA.

2nd – Orders will be subject to stock availability. The lack of stock of the ordered products, or any other reason why the order cannot be fulfilled, will be communicated by Maria Maia Unipessoal LDA to the user. In this case, Maria Maia Unipessoal LDA will reimburse the user for the amount paid, as provided for in article 19 of DL nº 24/2014, of 14 February.

3rd – Maria Maia Unipessoal LDA reserves the right, at any time, to withdraw any product from the www.whitedeer.pt site, as well as to suppress or change any material or content, not being responsible for such fact, to the user or third party, as well as the unavailability of the product, under the terms referred to in clause 2 of this article.

 

2 – Order Execution

1st – After confirmation of full payment for the products as well as shipping costs, and without prejudice to clauses 2nd and 3rd of article 1, the order will be completed within 30 days.

 

3 – Shipping Costs

1st – Delivery of orders at Maria Maia Unipessoal LDA store does not imply any shipping cost.

2nd – The delivery of orders at the user’s home, or at the address indicated by the user, will imply for the user the obligation to bear the delivery costs, depending on the amount of the products ordered and depending on the area, in the following terms: we only deliver parcels in Portugal and Spain.

 

4 – Price and payment

1st – In accordance with the legislation, the currency established on the website www.whitedeer.pt is euros, with taxes and fees included, on the date of issue of the corresponding invoice.

2nd – The applicable VAT rate will be the one in the Member State of the place of delivery, according to the orders placed.

3rd – Prices and specifications are subject to change, without prior notice.

4th – Maria Maia Unipessoal LDA declines any responsibility for any errors published on the page www.whitedeer.pt.

5th – In the event that the actual price of the ordered product is higher than that stated on the page, the user will be contacted to accept or cancel the order.

6th – In the event that the real price of the ordered product is lower than that shown on the website www.whitedeer.pt, the difference between the real value and the amount paid will be returned to the user.

7th – The user can use the following payment methods: Credit Card, Bank Transfer, ATM References, MB Way, PayPal.

 

5 – Transfer of risks

The damage to the product will be responsibility of the user from the moment of delivery.

 

6 – Right of Waiver and Return

1st – The user may withdraw from the order, without giving a reason, within 14 days from the date of delivery of the product, with a refund of the amount paid.

2nd – Shipping and return costs are borne by the user. Thus, and in the event of a chargeable shipment, Maria Maia Unipessoal LDA may charge the user for the expenses that may incur.

3rd – The right of withdrawal may be exercised by the user in any way allowed by law, being considered, in any case, validly exercised by sending the withdrawal information.

4th – This provision does not affect the other rights granted to consumers, by the legislation.

5th – The right of withdrawal applies, exclusively, to products that can be returned in the same conditions in which the user received them, namely in the original packaging and with all documents.

6th – After the return, Maria Maia Unipessoal LDA will examine the products and check their condition. If the products have been used beyond the simple opening of the package, or if they show damage, no refund will be granted.

7th – The responsibility for damages suffered by the products or for their loss, during the return, are the exclusive responsibility of the user.