Does White Deer have any street store?

No we don´t. We only sell online.

Are the shipping costs included in the final price?

No, shipping costs are not included in the prices of the items, and are supported by the customer, but if the total order amount is 60€ or more, the charges will be free.

How does the product is shipped?

All the products are shipped by CTT and CTT expresso

Can I change my products?

Yes, if the article is not the appropriate size you can change or return your item. If the desired size is not available, we will refund the value of the item in question.

If you prefer to exchange your item for another model or color, you will need to return the item and place a new order. The items must be in perfect condition and properly accompanied by the invoice.
Shipping costs are not in charge of White Deer, unless expected exceptions (error in the packaging or defect of the article).
How many days to Change/Return a product?

To make an exchange or return the customer has 30 days, from the day the purchase is made.

What are the payment methods?

The payments can be with Credit card, PayPal and MB WAY.

Do you only ship top Portugal?

We ship to Portugal (mainland and islands) and to the rest of Europe